IT Support Engineer

Roles & Responsibilities


You will be providing support for IT administration and related support for users.


  • Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
  • Perform installations, migrations and troubleshooting on systems.
  • Resolve issues that occur outside work hours whenever needed.
  • Servers, database and IT infrastructure maintenance and support including configuration upgrade.
  • Administration of windows, VMWare and servers.
  • Administration of LAN/WAN, VPN network and firewall.
  • Other tasks and projects as assigned by Manager or Management.



  • ITE/Diploma in Information Technology from recognized institutes.
  • Previous experience of working in an IT support role for about 1-2 years.
  • Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
  • Ability to demonstrate practical troubleshooting and problem analysis techniques.
  • Ability to plan and prioritize work load without supervision.
  • Ability to prioritize, manage and perform under pressure to meet SLA’s.
  • Excellent knowledge of Customer Service best practice.
  • Willing to work flexibly and with enthusiasm

Dezire Technologies Pte. Ltd.

Dezire Technology is a full-spectrum Information Technology Search and Services company headquartered in Singapore, having presence in India, Malaysia and USA.

A company driven by professionals to provide end-to-end business solutions to our global clientele.

Our years of experience spans across a wide variety of industries such as BFSI, Telecom, Govt. & Utilities, Healthcare, Hi-Tech, Manufacturing and Pharmaceutical. Our impressive clientele comprises of some of the best names in the industry since its inception.