Manager/AVP - Technology Infrastructure (Middleware) Enterprise Monitoring System


  • Gather requirements from respective IT teams, discuss capabilities/configuration requirements and follow monitoring configuration lifecycle.
  • Perform hands on configuration on monitoring tools in ITIM, APM, NPMD, and AIOps domains.
  • Provide investigation on monitoring/alert inquires/issues and provide RCA.
  • Troubleshoot system level issues and resolve recovery to minimize disruptions.


Performance Requirements

  • Highly analytical with strong understanding of the IT fundamentals and general knowledge on Enterprise IT
  • Able to work on duty support shift for onsite support
  • Positive attitude towards continuous learning.
  • Strong interpersonal and communication skills. 

Technology Competencies and Experience Requirements

  • Practical knowledge & hands-on experiences in implementing monitoring configurations, wireless, firewalls, VPNs and security gateways.
  • Strong knowledge of the network, applications, communication protocols and technologies in enterprise environment.
  • Working knowledge of CA UIM and/or APM and/or Spectrum and/or NetQos and/or SOI monitoring tools
  • Experience in scripting languages is a plus.
  • Minimum 3 years of relevant working experience

Education or Certification

  • Bachelor's Degree or equivalent work experience.
  • Certification on CA Monitoring tools UIM and/or APM and/or Spectrum and/or NetQos and/or SOI preferred.

IoTalents Pte. Ltd.

We are an online community and platform for Hirers and IT Workforce (Employees, Contract workers and Virtual Talents) to intelligently connect and transact. We are experts in delivering niche candidates in an extremely prompt and professional fashion. We do so through a precise combination of data science and human judgement. 

We are a HR Tech start up building useful recruitment technologies: profiling technologies, algorithmic matching and talent mapping to guarantee success. Our team is also immensely passionate about the trend on the Contingent Workforce model and believes that the exploding shared economy of global IT talents will reshape the workforce of the future. 

IoTalents, a contemporary recruitment and HR Tech company connecting tech talents and ready for the future of IT recruitment!