Formerly ZTESoft, Whale Cloud is a leading provider of telecom industry software solutions and services. Specializing in providing comprehensive Business and Operations Support System (BSS/OSS), Big Data, Smart City and Managed Service solutions to global customers, our ZSmart solutions have been deployed by customers in more than 70 countries worldwide. With our recent acquisition by Alibaba Group, Whale Cloud is now the delivery arm for Alibaba Cloud in Singapore, expanding our range of services into Cloud, AI and all other Alibaba solutions. Our company is in partnership with Info-communication Media Development Authority of Singapore (IMDA) to run a program call CLT. This program is open to fresh professionals to deepen their ICT skills through On Job Training. We are looking for energetic individual who are looking for an exciting career to join our organization. Successful candidate will go through 12 months of training program with on the job training. Responsibilities Responsible for technical support activities including System Configuration, Business operation, System Upgrading To provide technical support to existing and new customers Responsible for preparation, creation and test execution for any testing phase of the project Any other support and responsibilities as assigned Requirements: Only Singaporean may apply Candidate must possess at least Bachelor's Degree in Computer sience and Engineering (Computer/Telecommunication) or equivalent. Required language(s): Mandarin, English (to liaise with Mandarin speaking associates) No work experience required. Self-motivated, self-discipline and learning attitude Good analytical logically and communication skills