Job Responsibilities : 

• Provide single point of contact for servicedesk
• Provide 1st and 2nd level support to troubleshoot IT issues
• Provide assistance & support to IT Projects
• Assist in the daily running of data center and server management
• Assist in procurement, document control, asset tracking & administration.

Job Requirements : 

• 2 - 5 years of IT Technical, end-user support working experience
• Experience in creating user’s account and mailboxes on AD and Exchange
• Good Knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee
• Good Knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting
• Good Knowledge in diagnostic of hardware issues on PCs and notebooks
• Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc