Helpdesk Engineer

Job Responsibilities : 

  • Provide single point of contact for servicedesk
  • Provide 1st and 2nd level support to troubleshoot IT issues
  • Provide assistance & support to IT Projects
  • Assist in the daily running of data center and server management
  • Assist in procurement, document control, asset tracking & administration.

Job Requirements : 

  • 2 - 5 years of IT Technical, end-user support working experience
  • Experience in creating user’s account and mailboxes on AD and Exchange
  • Good Knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee
  • Good Knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting
  • Good Knowledge in diagnostic of hardware issues on PCs and notebooks
  • Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc

Yokogawa Engineering Asia Pte Ltd

Yokogawa is a leading provider of Industrial Automation and Test and Measurement solutions. Combining superior technology with engineering services, project management, and maintenance, Yokogawa delivers field proven operational efficiency, safety, quality, and reliability.