Job Responsibilities:

• Provide the solution ownership to Managed Services (MS) bids.
• Work as a Managed Services specialist to understand how to wrap technology with Managed Services to sell as a Service.
• Work as technology generalist to understand IT infrastructure, and propose creative solutions to meet customers’ needs
• Responsible for building and costing the  managed services solutions, including costing of the technical and service elements
• Articulate the company's service and product portfolio, positioning to both business and technical audiences.
• Develop additional revenue and services pipeline as a result of customers’ engagement
• Support the Sales teams, and provide a single interface from sales and customers during the pre-sales stage
• Attend meetings with customers to determine technical and business requirements and ensure all necessary information is collated prior to producing a solution
• Create transition approach, associated project plans and resource costs
• Assist the team to produce repeatable deliverables including proposals, presentation deck, costing sheet, etc.
• Involve or lead Proof of concept creation

Job Requirements:

• Degree in Computer Science, Engineering or related fields
• Minimum 7 years of relevant working experience with IT outsourcing service- / solution-architecting or service delivery experience
• Experienced in Managed Services Solution in delivering services for managing workplace,  infrastructure management, datacenter management, managed cloud services, managed security services
• Experience in leading and successfully completing moderately complex projects – with experience in scoping, planning, scheduling, financials, resources and deliverables
• Strong communication skills to articulate complex, technical concepts to all levels, coupled with experience in mediating different viewpoints
• Excellent written skill and presentation skills
• ITIL Certified
• Good to have TOGAF certified